TOTTENHAM SYSTEM OF OFFICE PROCEDURE & MANAGEMENT & DOM

TOTTENHAM SYSTEM OF OFFICE PROCEDURE & MANAGEMENT & DOM

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                                     District Office Manual - In Telugu

                                      Tottenham System - Silent Features - ETC Kalahasthi

        Sir Richard Tottenham was a British ICS officer who worked as District Collector of North Arcot District in pre independent India. North Arcot is a district in the State of Tamilnadu now. The district of Chittoor was a part of North Arcot in those days. In fact Sir Richard Tottenham on the request of the then British Government has developed three manuals. Viz: 

1.  Secretariat Office Manual (SOM) 
2.  Board of Revenue Office Manual (BOM)
3.  District Office Manual (DOM)

Office management

• Office management involves coordinating office activities, ensuring effective work, and maintaining employee satisfaction. 
• The key functions of office management are planning, organizing, staffing, directing, controlling, and coordination.

                 Organisational Structure of Office 

        The present system of administration is called Bureaucracy, which is also called Desk Government. The salient features of bureaucracy are:

1. Hierarchy
2. Following Rules and Procedures
3. Written Documents
4. Impersonal Order